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Crypto adoption in Hong Kong is growing rapidly, but service quality still varies. Some providers attract customers with convenience before revealing restrictions or hidden costs. COINHERO differentiates itself by publishing all fees clearly, providing bilingual 24/7 support, and maintaining the region’s largest crypto ATM network.

With more than 90 ATMs across high-traffic districts including Causeway Bay, Kowloon, and the New Territories, COINHERO’s network is already positioned where people live, commute, and shop. Machines are placed in malls, transit hubs, and popular retail areas, and all ATM locations are searchable through the COINHERO website or CoinRadar. Supported assets include Bitcoin ( BTC), Ethereum ( ETH), Dogecoin (DOGE), and Bitcoin Cash ( BCH), with the company planning additional assets in the future.

COINHERO’s headquarters and flagship OTC desk are in Causeway Bay, one of Hong Kong’s busiest commercial neighborhoods. The location signals the company’s emphasis on transparency, visibility, and compliance. Customers can choose on-the-spot ATM purchases or access personal trading services through in-office desks.

One of the most notable aspects of COINHERO’s approach is its fee disclosure. Charges are published on both its website and the ATM screen. Current rates are as follows:

– BTC, ETH, DOGE: 8.6% spread plus HKD 100 flat fee

– BCH: 1% spread only (no flat fee)

This makes BCH purchases among the lowest-cost ATM transactions in Hong Kong. Selling Bitcoin is also supported at select ATMs across Hong Kong Island, Kowloon, and the New Territories.

– 50% discount on ATM fees

– A rotating 0% promotional coin

– Access to premium OTC services

– Perks such as gifts for members

This structure is intended to provide long-term savings and benefits for frequent users.

Regarding In-Person OTC Services ,not every exchange of digital assets is suited for an ATM. Larger amounts or more specialized requests are handled through COINHERO’s First Class OTC service. At its Causeway Bay flagship, users trade assets such as BTC, ETH, and SOL instantly with no required minimum. Every trade is non-custodial, meaning funds remain under customer control. Additional desks are located in Kowloon and the New Territories, creating a professional and secure option for larger transactions beyond ATMs.

COINHERO also grows its presence by partnering with businesses able to host ATMs. Through its franchise program, the company helps cover rental expenses, while shop owners benefit from increased foot traffic and an extra revenue stream. ATMs are placed in establishments such as cafes and convenience stores, providing further convenience for customers. This system not only expands access but also supports local commerce, as participating small businesses receive additional income from hosting points of access.

To reduce concerns for new users, COINHERO provides around-the-clock bilingual support in English and Traditional Chinese. Customers can make contact via WhatsApp, WeChat, phone, email, or in person at the Causeway Bay office. With headquarters in a visible commercial center and direct communication channels always available, customers have access to assistance whenever needed.

Other ATM providers in Hong Kong offer services with varying fees, limitations, or transaction requirements. While some restrict sellers to online requests or publish fees only on-site, COINHERO emphasizes its published cost structures and broader accessibility. With a larger ATM footprint, support options, and a membership program offering discounts and perks, COINHERO seeks to provide users with greater control and transparency.

As Hong Kong embraces its role as a hub for digital assets, companies that prioritize compliance, transparency, and accessibility will play a central role in adoption. By combining Asia’s largest crypto ATM network with professional OTC services, a supportive franchise program, and 24/7 bilingual assistance, COINHERO positions itself as a trusted channel for digital asset access in Hong Kong. Its model offers practical, everyday crypto transactions alongside professional services designed for larger trades. For customers navigating the digital asset space, the approach is built to simplify access, reduce uncertainty, and encourage ongoing engagement.

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