In the cryptocurrency industry, where job-hopping is the norm, Bybit currently has over 2,200 employees who have stood together across borders through a year intertwined with severe challenges and rapid growth.

Written by: Bybit

The world's second-largest cryptocurrency exchange, Bybit, recently held its annual global employee celebration, where CEO Ben Zhou and Co-CEO Helen Liu summarized their insights from 2025 with employees from around the world online and at satellite venues, expressing gratitude to various business lines and frontline employees while sharing hopes for 2026.

According to employee shares from the event, the heartfelt speeches by Ben and Helen were highlights of the occasion. From a team of just over 20 people working in WeWork in 2018, Bybit has grown into a global new financial platform with an average trading volume consistently ranking second. Ben admitted, "This is something I never imagined."

As the atmosphere at the event was lively, Ben humorously remarked that he learned a lesson this year to speak before drinking, reminding employees to "pay attention" during the boss's speech: "To avoid repeating last year's mistakes, I want to talk about today's main characters before raising a glass: all of you at Bybit. You are the ones who have made Bybit."

"There are some things I don't say enough. Bybit is not just a company. Bybit is every person sitting here, the engineers who fix bugs at dawn, the customer service representatives solving the problems of over 10,000 users in real-time, and the operations colleagues who are vigilant and fill gaps before issues arise. I see your efforts."

In his summary, Ben stated that in an industry where job-hopping is the norm, Bybit currently has over 2,200 employees who have stood together across borders through a year intertwined with severe challenges and rapid growth.

Ben said, "Bybit is just a winning team. The fact that you are still here today, doing truly valuable things together, means a lot to me. I sincerely thank you for believing in what Bybit believes in."

Breaking Financial Barriers, Making Financial Services Accessible to Everyone

Bybit recently announced its strategic transformation direction for the new year: to become "The New Financial Platform," fully bridging the barriers between traditional finance, traditional banking services, and cryptocurrency. Ben stated that Bybit will leverage blockchain technology to provide around-the-clock, cross-border financial services, seamlessly connecting with traditional financial systems that meet regulatory standards, truly achieving finance without borders.

During the annual meeting, Ben mentioned that last year, over 22 million new users entrusted their assets to Bybit, and the company welcomed over 500 new employees who dedicated their careers to Bybit. Currently, Bybit serves over 82 million users from 181 countries and regions, with business covering cryptocurrency trading, wealth management products, institutional business, and channels connecting on-chain opportunities with traditional finance.

Bybit's pace of innovation has also accelerated in 2025, launching many industry-first product lines, including the Bybit TradFi prototype that went live in 2022, which opened channels for users to participate in traditional markets including forex, precious metals, crude oil, indices, and stock CFDs. In 2025, Bybit also launched new product lines such as tokenized stocks and on-chain gold. Currently, the Bybit TradFi product alone has an average daily trading volume of around $30 billion.

Additionally, Bybit has made qualitative leaps in institutional business, retail, and payment services, and has established a globally leading regulatory framework. In 2025, Bybit's institutional business connected with nearly 2,000 banks and financial institutions worldwide, and the issuance of Bybit Cards reached nearly 3 million, enabling millions of users globally to make cryptocurrency payments with cards. Ben tasked the Bybit Card team, "I hope we can break ten million this year."

At the same time, the establishment of Bybit EU laid the foundation for expanding its business under the European MiCAR framework, and Bybit also became the first cryptocurrency exchange to obtain a full license as a Federal Virtual Asset Platform Operator (VAPO) issued by the UAE Capital Markets Authority (CMA).

The "221" Vendor Hacking Incident: "What Doesn't Kill Us Makes Us Stronger"

"I will never forget February 21. I believe everyone here feels the same way." Ben recounted the experience of the company working together during the vendor hacking incident on February 21, 2025.

"In just 22 hours, Bybit fully restored normal operations. Not a single customer suffered a loss. Our team worked tirelessly, processing a record-breaking over 350,000 user withdrawals within 12 hours. The eyes of the world were on us that day," Ben recalled.

At the most vulnerable moment since Bybit's founding, "some reached out to help, while others wanted to see us fail," Ben said. "But we did not crumble. We persevered. If someone asks me today what Bybit is, I would say that what defines Bybit is February 21."

"We proved to the world how strong we are. What doesn't kill us will ultimately make us stronger."

On that day, the Bybit team also invited the Cudis team, which specializes in wearable health devices, as special guests. The two teams gathered to witness the strength of the industry. After the hacking incident that caused a spike in blood pressure for all Bybit employees, the team provided smart rings to over 2,000 Bybit employees, sharing in the hardships under pressure and reminding them of their physical and mental health. Ben himself revealed during a live broadcast on the day of the incident that his heart rate and stress index spiked upon hearing the news.

No matter how fierce the competition in the Web3 world is, there are always heartwarming moments of solidarity in this ecosystem.

Co-CEO Helen Liu: A Healthy Corporate Culture is Warm

Co-CEO Helen's speech focused on Bybit's cultural values and employee care. She elaborated on Bybit's long-standing values: "Listen, care, improve." Helen emphasized that this is not only an attitude towards users but also the way the company treats every employee.

A small incident occurred during the event: an employee recovering from an illness remotely dialed into the annual meeting from the hospital, sharing his recovery progress amidst the concern and encouragement of colleagues. For many employees, hearing his voice was the best gift of the evening, bringing tears to many. Bybit's unique warmth transforms the cold work environment into a part of life, as employees care for the company and each other, embedding a sense of responsibility into the company's DNA.

Although Helen is known for her high standards and professional requirements regarding data, her approach to hiring and corporate culture is warm. In a rapidly changing market, solid technology, hardware, and reports are just basic requirements; culture is the "soul" that determines a company's resilience.

In her speech, she said, "For a company to go far, we cannot only look at growth numbers and market share; more importantly, we must consider how we treat everyone around us. Only by truly putting employees first can the team come together, have the patience to do long-term things, and successfully navigate market fluctuations."

Bybit Has No Idle People: Those Who Don't Give Up Enjoy the World First

Ben stated that 2025 is a year that forced Bybit to grow rapidly. He particularly praised Bybit employees who proactively requested to "increase their load" and explore new areas in 2025. Bybit's culture is fundamental to its ability to stand firm in a competitive industry: "We only hire people who truly care; we promote diligent employees; we appreciate those who dare to take risks."

"At Bybit, employees who boldly propose ideas and take on more responsibilities are encouraged. This is part of our culture. But it's not because we are fearless; we also feel fear. New challenges can be daunting, but we still strive forward with reverence."

Ben specifically acknowledged Bybit employees from various business lines and operational sectors. They break out of their comfort zones in different fields, embodying Bybit's step-up culture through trust in the company, a sense of responsibility among employees, and teamwork that fosters personal and corporate growth.

• Miller, who oversees the front end, grew from a team member to an independent team leader, solving many inherent problems with unique talents.
• Yoyee, a senior finance professional in charge of institutional business, quickly took on the responsibility of connecting with institutional clients and earned the trust of top financial institutions worldwide with her deep professional expertise.
• David, from the risk department, focused on Bybit's new priority: security upgrades, earning respect in the industry through practice.
• Michelle, also from a risk management background, was appointed by the company last year to take on Business Intelligence, setting a new standard for Bybit's business intelligence with her rigorous work attitude and professional level.
• Dala transitioned from technical operations to quality management, maintaining a strong commitment to this crucial area related to user asset security and product experience.
• Skoni actively shares ideas and suggestions about the Bybit app with management and successfully realizes value on this platform, transitioning from project management to practical app upgrades, leading the launch of the Bybit Lite app.

Ben also specifically mentioned Shane, who took on the Central Hub, and Emily, a young Bybit "entrepreneur" known in the Web3 community, who balanced Bybit's spot trading and Byreal while joining Mantle over the past year.

One person's challenge can be another person's opportunity. Ben remarked that Bybit employees never say, "This is not my job," but rather, "I will study and learn; I can do it well."

CEO's Honest Moment: CEO and Co-CEO Meetings Scheduled Until 2027

The annual meeting also had a light moment. Ben humorously "complained" in his speech:

Co-CEO Helen's schedule is packed; even when he wanted to schedule a 15-minute meeting, he almost failed: "The system indicated that her earliest available time is in 2027. Helen, we sometimes worry about whether you are getting enough sleep."

"And then there's Mazurka: no matter where in the world, whether in Asia, Africa, Latin America, or Europe, as long as there's a business need, Mazurka immediately books a flight. Her level of availability is so extreme that once she was already on her way before realizing she hadn't applied for a visa for her destination."

"Our legal team’s Jon is probably the most 'fearsome' cryptocurrency legal expert in the industry. Whenever it comes to Bybit's compliance needs, his answer is always, 'I have time, come find me.' Thank you for your unwavering professionalism. And thanks to our entire compliance and legal team, you bravely say no when necessary, helping us avoid mistakes."

"Betty is in charge of our AML and KYC; her job is to manage user authentication on the platform and help us identify bad accounts. Everyone knows she is just as strict with her colleagues; no one can cut corners in front of her. Thank you, Betty, for helping us stay compliant and keeping us 'on our toes.'"

"Ken joined our team just three or four months ago. His style is to provide direct solutions and then quietly leave. Because he is so concise and carries an air of mystery, we are not sure if he is a genius or a time traveler."

"Our tech team ensures that Bybit is always 'lit up,' allowing our platform to run smoothly 99.99% of the time each year. We have navigated so many ups and downs this year not by luck, but by your strong technical skills."

"The features and products launched by Bybit's product team in 2025 may exceed the number many companies achieve in five years."

"The frontline customer service team has also been quietly helping the company sort out customer pain points and emotions, allowing the rest of us to focus on solving problems."

Ben stated that 2025 was not easy for the industry, and even more so for Bybit, but it was a year of learning and growth. He candidly mentioned that Bybit employees will face greater challenges in 2026, but he firmly believes that the battle-hardened and highly responsible Bybit employees will achieve even more in the new year.

"2026 will not be an easy year. Not because we are falling behind, but because we are on the path to success. Maintaining hunger and motivation in the face of repeated victories is the hardest part. But I am confident because I see the excellent performance of Bybit people under great pressure; we do not back down in the face of challenges, and we always find solutions."

Finally, Ben thanked all Bybit employees for their contributions and trust. "Please look at the people around you. They fought alongside you in 2025, and they will support you in 2026." Success is not a one-person job; "thank you to those who have been by your side and walked through the past year with you."

During this tumultuous weekend in both the cryptocurrency and traditional financial markets, Bybit's global employees wrote a new chapter with a human touch in the warm atmosphere of the annual celebration.

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