• Anthropic added ID checks for Claude users in April 2026, gating some features.
• Persona handles verification; Anthropic says no ID images are stored on its systems.
• OpenAI and Google Gemini lack similar rules, raising competition questions.

The change appeared in a help center update published during the week of April 14–16, 2026, and is not applied across all users. Instead, prompts surface in specific cases tied to higher-tier plans, advanced capabilities, or internal safety reviews.

According to Anthropic, the goal is to limit abuse, enforce platform rules, and meet legal obligations. The company frames the rollout as part of routine integrity checks rather than a universal onboarding requirement.

Users who encounter the prompt must provide a physical, government-issued photo ID and complete a live selfie scan. Anthropic details that the process typically takes less than five minutes and requires a camera-enabled device.

Accepted documents include passports, driver’s licenses, and national ID cards. Digital copies, screenshots, or temporary paper IDs are rejected, along with non-government credentials such as student or employee cards.

The verification workflow is handled by Persona, which processes ID data on Anthropic’s behalf. Anthropic says it does not store the underlying ID images on its own systems. Instead, Persona retains the data under contractual limits, while Anthropic maintains access to verification results when needed for account review or appeals.

The company states that all data is encrypted and used only for identity confirmation, fraud prevention, and compliance. Anthropic also says identity data is not used to train its AI models and is not shared for marketing purposes. Disclosure is limited to legal requirements.

The move reflects growing pressure on AI platforms to address misuse, including fraud and impersonation. Anthropic has also cited age restrictions, with some under-18 accounts reportedly suspended pending verification.

Reaction from users has been mostly unfavorable. “Claude now requires government ID verification (via Persona) before subscription,” one critic wrote. “ChatGPT doesn’t. Gemini doesn’t. Anthropic just handed their competitors a gift,” the X account added. On Reddit, one person stated:

“Goofy. Cannot wait till we have capable off-line LLMs that doesn’t cost a fortune to run.”

The co-founder of the media brand Bankless, Ryan Sean Adams, also shared his view. “AI KYC is here. New claude subscribers asked for gov ID & photo,” Adams wrote. “Not even a regulatory requirement – Anthropic just doing it because they want to. But regulatory is coming Next up will be laws: No AI without gov-issued ID All AI use tracked to individual – no private AI.”

The backlash has been amplified by comparisons to competitors. Platforms like OpenAI and Google’s Gemini do not currently require government ID verification for standard chatbot use. Others competitors, like Venice AI, are private alongside the use of local models.

That difference has led some users to question whether stricter controls could push activity toward less restrictive services. Others argue the shift signals a broader move toward KYC-style checks in consumer AI.

For now, the system remains targeted rather than universal. But its presence suggests identity verification may become a more common layer as AI platforms expand access to more capable tools.

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