Coinbase: Will not pay a ransom of $20 million, instead sets up a $20 million bounty fund to track down attackers According to Coinbase's official disclosure, hackers stole some personal information of less than 1% of active users by bribing overseas customer service personnel, but did not involve passwords, private keys, or funds. Coinbase refuses to pay $20 million in ransom and instead sets up a $20 million bounty fund to track down attackers. If affected customers are deceived into transferring funds due to fraud, they will receive compensation. The Prime account has not been affected and the case is currently being investigated in cooperation with law enforcement agencies.