**[Gate C2C Launches Shield Merchant Service]** The Gate C2C platform will officially launch the [Shield Merchant] service on September 15, 2025, at 14:00 (UTC+8). This service establishes an exclusive certification system and brand endorsement for merchants through margin constraints, strict qualification reviews, and risk assessments. Additionally, if users encounter financial risks (such as judicial freezes or other extreme situations) due to transactions with Shield Merchants, the platform will activate a joint compensation mechanism to ensure user rights are not compromised. This mechanism provides dual protection for user fund security and merchant credit enhancement, fostering a safe and reliable trading environment. **C2C Shield Compensation Rules** - Merchants must establish an exclusive certification system through margin constraints and strict risk control reviews. - If merchants cause financial risks due to their own reasons, the platform will activate the joint compensation mechanism to protect user rights. - Compensation will be 20% of the order amount, with a maximum of 2,000 USDT per transaction. **User and Merchant Guidelines** Detailed rules and procedures related to the Shield Merchant service have been published in Help Center articles, which users and merchants can refer to: - User Version: Gate C2C Shield Service Guidelines - Merchant Version: C2C Shield Merchant Certification and Service Standards **Special Notes** - The [Shield] mechanism is only applicable to the CNY fiat trading zone within Gate C2C services and is not currently available for other fiat zones or business segments. - This announcement serves as a brief official notice from Gate C2C. Specific mechanisms are subject to the Help Center articles. Gate reserves the final interpretation rights for the Shield Merchant service and will continue to optimize the mechanism to ensure a fair, safe, and transparent trading experience for platform users and merchants. - This service currently supports C2C trading on the web platform only, with the app version to be launched later. **Gate Team** September 11, 2025