Due to significant market fluctuations over the past 16 hours and a substantial influx of users, some users have encountered issues with their transactions. I deeply apologize for this. If you have incurred losses attributable to Binance, please contact our customer service to register your case. We will review your account activity individually, analyze the situation, and provide compensation accordingly. However, losses resulting from market fluctuations and unrealized profits are not eligible for compensation. The reason Binance is Binance is that we never shy away from problems. When we fall short, we take responsibility—there are no excuses or justifications. We are committed to serving every user to the best of our ability, and we will manage what we are responsible for. The market remains volatile at present, so please be mindful of investment risks. 由于过去16小时内市场波动较大，涌入用户过多，部分用户在交易中遇到问题，我感到非常抱歉。对于币安原因导致的亏损可以联系客服登记，我们将逐一核对你的账号行为进行分析裁决赔付，需要一些时间，但对于市场波动带来的亏损及未实现盈利不在赔付范畴。 币安之所以是币安是因为我们从来不逃避问题，做得不好的立正挨打，有多少用户就应该能服务好多少用户，没有理由和借口，我们该管的部分一定会管。 当前市场仍在波动期，请大家防范投资风险。(Yi He)