I have to say, He Yi's handling of PR and operations this time was a complete disaster. After the massive liquidation event, there was no immediate explanation of the cause. When repeatedly questioned, they responded with arrogance and prejudice, shifting the blame onto the market and users. Amid widespread criticism, the operations and customer service team made bizarre mistakes one after another, and then resorted to a toothpaste-squeezing approach—first airdropping, then issuing vouchers. The big shots, now accustomed to their lofty status with an $80 billion valuation, seem to have forgotten the original principles of blockchain: transparency, openness, and fairness.